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Doorstep Banking Services

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  • Features
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Service Offered*
 

Do not let routine transactions take you away from your home. With Kotak’s Doorstep Banking, you can avail services such as Cash pick up / delivery, cheque pick up/delivery, DD delivery and KYC documents pickup.

 

We provide you flexibility to handle physical cash / cheque / KYC documents through doorstep banking service where multi-locational cash / cheque deposits can be availed with centralized MIS and pooling facility

 

*The above-mentioned service will be impacted in areas with strict restrictions on people movement due to COVID-19 lockdown on a Pan-India basis.

 

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Note: Available in select banks only. Kotak Cards reserves the right to add/delete banks without prior notice. © Kotak Mahindra Bank. All rights reserved
 

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Grievance Redressal

Banking Services

Banking Services

We are committed to extend the best possible services to you. This section would enable you to bring your grievance to our notice

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EX Gratia Payment

EX Gratia Payment

For queries or complaints regarding scheme announced by Govt of India, for grant of ex-gratia payment of difference between compound interest and simple interest for six months.

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ATM Services

ATM Services

In case you have any queries/complaints regarding ATM transactions such as non/short dispense of cash, card capture, etc

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Recovery Agent

Recovery Agent

Get contact information of Recovery Agents employed by the Kotak Bank or Kotak Credit Cards

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Centralized Statutory Notices Support Team
Kotak Mahindra Bank
Plot No F3 and F3-1, Road No 22,
Wagle Industrial Estate, Kisan Nagar,
Thane West, Mumbai – 400604

Email ID for receiving Cybercrime Notices: cybernotices.csns@kotak.com
Email ID for receiving other Notices: statutory.notices@kotak.com

Compliance / Nodal Officer for handling of Notices :

Mr. Milind Shirke
statutory.notices@kotak.com
Tel: 022-62980438 - 40

Deputy Compliance / Nodal Officer for handling of Notices:

Ms. Pricilla Kotian
statutory.notices@kotak.com
Tel: 022-62980549 - 50

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DigiSaathi is an initiative by the consortium of Payment System Operators and Participants (banks & non-banks) in India. Get information on digital payment products and services 24x7 with DigiSaathi - Tollfree:14431 / 18008913333 | WhatsApp: 8928913333 | Chat Online on digisaathi.info

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